Q&A

We are nestled in the heart of Shepherd Market, Mayfair, at 2 Stanhope Row, London W1J 7BS. Green Park underground station is a short walk away, placing the best of Mayfair and the West End right on your doorstep.

We opened our doors on in October 2026, bringing a new expression of quiet, thoughtful luxury to Mayfair.

We offer 82 individually configured rooms and suites across six floors, comprising 70 rooms and 12 suites across five room types. No two rooms within a category are exactly alike, with each offering its own distinctive layout, proportions and outlook.

Yes, every room is unique. Floor plan, natural light, and views differ, so if you have a preference, please let us know and we will do our best to match it.

• Complimentary high-speed Wi-Fi
• Bespoke Floris bath amenities created exclusively for us
• Floor-to-ceiling windows
• Desk that converts to a dressing table
• Mini bar
• Marble bathroom, walk-in showers; selected Suites include bathtubs
• Coffee & tea 

Check-in: 3:00pm | Check-out: 12:00pm

Early check-in or late check-out may be available by prior arrangement, please contact reservations@theshepherdmayfair.com us to discuss.

Book directly through our website to enjoy our best available rates and exclusive benefits, including a welcome amenity, daily breakfast and a complimentary room upgrade, subject to availability.

Alternatively, you may contact our reservations team directly at info@theshepherdmayfair.com , who will be delighted to assist.

Cancellation terms vary by rate type. Full details are provided at the time of booking and in your confirmation email. If you have any questions regarding a specific booking contact our reservation team: reservations@theshepherdmayfair.com

A valid credit card will be authorised for your stay plus a nightly allowance for incidentals. Full details are sent in your pre-arrival email.

Yes, high-speed Wi-Fi is complimentary throughout the hotel.

We recommend making a reservation for Fayre to avoid disappointment. The Lounge welcomes guests on a walk-in basis, with no reservation required.

For Fayre, online reservations are available for parties of up to 8 guests. You can book here.

For groups of 9 or more, a set menu applies, and reservations must be arranged directly through our team. For private dining, exclusive events or larger gatherings, please contact info@theshepherdmayfair.com , who will be delighted to assist.

Breakfast is served daily in Fayre, à la carte options from 7 am to 11 am. 

The entire property is non-smoking.

Yes, we offer spaces for private gatherings, meetings, and celebrations. Please contact our team info@theshepherdmayfair.com to discuss your requirements.

Our team is always delighted to help. Email us at info@theshepherdmayfair.com